Flagship Service
Smart IT Support — your IT Department as a Service.
Proactive + remote + on-demand IT management. Stop hiring full-time staff for tasks we can resolve faster, cheaper and with full reporting.
How it works — daily workflow
- Client reports issue
- Ticket is created
- Remote or on-site diagnosis
- Problem resolved
- Client updated
- Ticket closed with report
Tools: AnyDesk · TeamViewer · WhatsApp Business · Email · Hotline
Service Packages
Affordable monthly packages,
built for every team size.
Transparent pricing in BDT. Upgrade anytime as you grow.
Basic
1–5 Users
5,000 BDT / month
- Remote support
- Software troubleshooting
- Email setup
- Business hours support
Most Popular
Standard
6–10 Users
8,000 BDT / month
- Everything in Basic
- Network support (Wi-Fi, router, printer)
- Monthly maintenance
- Antivirus support
Premium
Up to 20 Users
12,000+ BDT / month
- Everything in Standard
- 24/7 support
- CCTV & server / ERP support
- Cybersecurity monitoring & backup management
Why teams switch to Smart IT Support
No more hiring full-time IT
Subscription model gives you a full team for the cost of one hire.
Faster issue resolution
Most tickets resolved remotely within minutes, not days.
Preventive, not reactive
Monthly checks reduce downtime and surprise costs.
Strong cybersecurity
Antivirus, firewall, access control and awareness baked in.
Monthly reports
Full visibility into tickets, SLAs and system health.
Scalable support
Upgrade your package as your team and infrastructure grow.